Privacy Policy

Privacy Policy — INSIDER

Last updated: 4 June 2026

1. Introduction

INSIDER (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of our users (“you,” “your”). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit insaiders.com, join our community, or interact with our services.

This Policy is prepared in accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) of the United Arab Emirates and its implementing regulations.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

INSIDER is operated by Bliss Pass Portal (operating license), the entity responsible for INSIDER’s content, community, and communications, and acts as the data controller for your personal data.

Any products, paid memberships, or online sales offered through INSIDER are operated by Bliss Avenue Online Seller, which acts as the data controller in relation to such transactions.

Both entities are licensed in the United Arab Emirates.

Contact for privacy matters:
Email: blisspassbyr@gmail.com

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity and contact data: first name, last name, email address.
  • Professional data: your role in the diamond and jewelry industry, your AI experience level, and your stated interests/goals (collected through our sign-up form).
  • Technical data: IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.
  • Communications data: any messages or content you send to us, including via WhatsApp where you choose to join our community group.

We do not intentionally collect sensitive personal data (such as data revealing racial or ethnic origin, religious beliefs, or health data). Please do not submit such data to us.

4. Legal Basis for Processing

In line with Article 4 of the PDPL, we process your personal data on one or more of the following legal bases:

  • Your consent, which you provide when you submit our forms or join our community;
  • Performance of a contract or service you have requested;
  • Compliance with a legal obligation;
  • Our legitimate interests, where these are not overridden by your rights and freedoms.

You may withdraw your consent at any time (see Section 9).

5. How We Use Your Personal Data

We use your personal data to:

  • Provide access to the INSIDER community and curated content;
  • Communicate with you about INSIDER updates, intelligence, and relevant offerings;
  • Personalize and improve our services based on your role and stated interests;
  • Operate, secure, and improve our website;
  • Comply with applicable laws and regulations.

6. Disclosure of Personal Data

We may share your personal data with:

  • Service providers and processors who support our operations (e.g., hosting, email, and form providers), under appropriate contractual safeguards;
  • Third-party platforms you choose to use in connection with our services (e.g., WhatsApp, subject to that platform’s own privacy policy);
  • Competent authorities, where required by UAE law or legal process.

We do not sell your personal data.

7. Cross-Border Transfers of Data

Some of our service providers may be located outside the UAE. Where we transfer your personal data abroad, we do so in accordance with Articles 22 and 23 of the PDPL, ensuring that the receiving country provides an adequate level of protection or, where it does not, that appropriate safeguards (such as contractual clauses) or a valid exception (such as your explicit consent) are in place.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. When no longer needed, your data will be securely deleted or anonymized.

9. Your Rights

Under the PDPL, you have the right to:

  • Access your personal data and request information about how it is processed;
  • Request correction of inaccurate or incomplete data;
  • Request deletion of your personal data;
  • Restrict or stop processing in certain circumstances;
  • Object to processing, including for direct marketing;
  • Request data portability in a structured, machine-readable format;
  • Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at blisspassbyr@gmail.com. We will respond within the timeframes required by law.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure, as required under Article 20 of the PDPL. In the event of a data breach that poses a risk to your privacy, we will notify the UAE Data Office and affected individuals as required by law.

11. Cookies

Our website uses cookies and similar technologies to operate the site, analyze usage, and improve your experience. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy / Cookie banner.

12. Children’s Privacy

Our services are intended for professionals in the diamond and jewelry industry and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when the latest changes were made. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or wish to file a complaint, please contact us at:

  • Email: blisspassbyr@gmail.com

You also have the right to lodge a complaint with the UAE Data Office.